Underwriters Solutions

Origination & Underwriting

Leading insurance carriers and third party administrators leverage Haley to make new policy origination and underwriting decisions more rapidly and at a lower cost of operations while avoiding "premium" leakage, assuming adverse risk, and avoiding fraud.

Haley solutions can help you:

• Decrease time required to process loan requests.
• Reduce operating and coordinating costs across multiple origination channels (including online).
• More rapidly introduce new and change existing mortgage products by modifying origination policies rapidly across all channels.

Mortgage Origination

Organizations use Haley to lower the total cost of origination, better manage third party interactions and responsiveness, improve service, and match the most profitable and appropriate products with customers.

Haley solutions can help you:

• Increase your straight through processing (STP) percentage, flagging only the most complex exceptions for human intervention.
• Apply consistent policies allowing for rapid changes or introduction of new risk products across the entire organization.
• Rapidly and thoroughly detect policy application fraud patterns.

Mortgage Underwriting

Organizations use Haley to lower the total cost of underwriting, improve service and responsiveness, and match the most profitable and appropriate products with potential customers.

Haley solutions can help you:

• Increase percentage of straight through processing (STP) to reduce operating costs and decrease decision time and coordination costs across multiple channels (including online).
• More rapidly introduce new mortgage products by changing underwriting policies rapidly across all channels.

Billing Operations

Leading insurance providers and third party administrators use Haley to enhance their billing operations capabilities and to improve accuracy, customer service, and internal operating efficiency.

Haley solutions can help you:

• More rapidly process accounts to improve cash flow and reduce overall billing costs.
• Reduce operating costs while increasing the billing speed by realizing higher Straight through Processing (STP) percentage.
• Enable consistent decision making rules to leverage expertise and knowledge to reduce billing errors.
• Make billing policy changes more rapidly across your entire organization.

Benefits Explanation

Leading insurance carriers and third party service providers are leveraging Haley to clearly illustrate to policy holders and insurance administrators the benefits contained in their policies. In doing so, Insurance providers can increase customer satisfaction and improve sales and operating efficiency across both captive and indirect channels.

Haley solutions can help you:

• Illustrate and change policy and benefits easily across multiple channels simultaneously to facilitate sales and delivery operations.
• Automate responses to customer policy questions to decrease response time and improve response accuracy.