Haley Fraud Detection

Transparent, Risk Based Fraud Detection
*formerly known as Hawk-i

Overview

Haley Fraud Detection for Online Banking is a risk based authentication solution that detects fraudulent activity with minimal impact to the customer and often before any financial loss.

Alerts are raised for unusual transactions and passed to a specialist team for verification and possible investigation.

A web-based interface enables the team to investigate the alerts and drill into associated transactions, customers and IP addresses to look for similar patterns.

Features

• Filter and sort alerts based on rules broken, owner, time elapsed, status and outcome
• Analyze alerts and flag which events (logons, maintenance, payments) are confirmed as fraudulent
• Set alert status and ownership
• Enter information gathered as part of the subsequent recoveries and investigation at both transaction and alert level
• Search the database for suspicious IP addresses and account numbers both within alerted and un-alerted events and raise a manual alert for further investigation
• Update all the watch lists (e.g. IP addresses, narratives, account from/to)
• Add new users and manage their authorization levels
• Review the audit logs generated by every action taken by the investigators
• Produce management reports on user actions, alert volumes and fraud events

Request more information on Haley Fraud Detection