Press Releases
Lagan Selects Haley's Business Rules Suite For Its Human Services Solution
Leading Solution Provider to UK and US-based State and Local Government Sector Relies on Haley's Business Rules Technology for Service Eligibility Rules
PITTSBURGH, PA--May 14, 2007 - Haley, the technology leader in business rules management systems, and Lagan, a leading provider of Case Management and Relationship Management solutions to government, today announced that Lagan has selected Haley's Business Rules SuiteTM for its Human Services Solution. Under a broad OEM licensing agreement between the companies, Lagan is now offering Haley's business rule technology as an optional plug-in capability for The Lagan Human Services SuiteTM. This new capability offers Lagan's UK and US-based customers new levels of flexibility and agility in automated decision-making support for service eligibility and delivery. Lagan agency customers gain significant productivity improvements resulting from enhanced user accessibility, knowledge capture and modeling and knowledgebase integration and management in the way they deploy service eligibility rules.
In conventional case management systems, much of the human services expertise is locked into computer code or terse business rules difficult for a non-technical user to build and maintain. Lagan's knowledge enabled solution, by contrast, formally separates the underlying case management engine from the knowledge that fuels it. Sophisticated knowledge management tools-designed for policy and clinical experts, not computer programmers-are used to enrich the system with best practices, agency-specific outcome measures and reporting standards, and other agency requirements. Most importantly, the Lagan Human Services Solution allows government agencies to quickly leverage their professional staffs' expertise, melding it seamlessly with recognized best practices in the field.
"We found Haley's Business Rules Suite to be the best solution for our customers," said Lagan CTO David Moody. "Eligibility determination is a mission-critical component of a Health and Human Services (HHS) system. Changes in programs, service delivery models, reporting requirements and other variables have traditionally required IT or costly systems integrators. Haley's configurable solution reduces the need for programmer intervention. This aligns perfectly with Lagan's focus on the delivery of configurable out-of-the-box solutions for human services."
"In the Human Services sector, agencies at all levels require agility, security and flexibility to swiftly and easily accommodate changes that must be made to policies and rules in order to maintain regulatory compliance," said Haley President and CEO Hans Witt. "With Haley's rules technology, Lagan's case management solution can easily keep pace as prevailing standards of care change and agency policies evolve because the knowledge and rules are transparent, accessible and readily modifiable. The success that Lagan has already had with its Haley-based offering is indicative of the growing level of interest in Haley rules technology within the government services sector. We welcome Lagan to the growing list of Haley OEM customers, solution vendors and integrators serving highly-focused specialized markets."
About Haley - Founded in 1989, Haley is the first business rules management system (BRMS) vendor to address the demanding needs of dynamic s that require frequent and rapid changes to complex business processes and rules. The Haley Business Rules Management Suite is the only BRMS on the market to combine high-performance, rules-based processing with natural English language understanding. Haley customers use plain English to automate business rules in their strategic software applications. By empowering business users to manage business rules and decisions directly from their desktop, Haley eliminates the IT bottleneck caused by dependency on programmer intervention to create and maintain rules. Haley users gain dramatically reduced rule change cycle times, resulting in several competitive advantages, including improved customer responsiveness, enhanced revenue opportunities, faster time-to-market and reduced IT costs. Major Global 1000 companies such as Adobe, BUPA, Countrywide, HealthMarkets, Oracle and United Healthcare, as well as government organizations including the U.S. Army, and the Department of Labor rely on Haley products. Based in Pittsburgh, Pa., Haley is privately held, with venture capital backing from Pequot Ventures, Draper Triangle Ventures, LP, and PA Early Stage. For more information on Haley, visit www.haley.com.
About Lagan - Lagan is a leading provider of solutions that enable government organizations to become more responsive, accessible and effective in meeting the needs of their citizens. Lagan's flagship product is an case management and citizen relationship management solution that integrates into non-emergency 311 systems and human services programs. Lagan is easily scalable and adaptable to serve cities, states and counties with varying sized populations.
The Lagan product suite offers an open architecture designed to integrate easily with mainframe and legacy systems, data warehouses and other back-office systems. Lagan streamlines the provision of public services and enables state and local governments to communicate more effectively with constituents, whether by telephone, email or face-to-face meeting. Lagan also supports multiple language translation options.
Founded in 1994, Lagan is based in Belfast, Northern Ireland, with offices in Washington, D.C.; Chicago, Ill.; and London, U.K. North American and European customers include Los Angeles County, Calif.; San Francisco, Calif.; New Orleans, La.; Minneapolis, Minn., Blackpool Council, West Sussex, Transport for London and Newcastle City Council. Learn more at: www.lagan.com.
The Haley Business Rules Suite 6.0 is available now from Haley. The HaleyAuthority authoring tool starts at about $3,000 for a development and test environment, while the HaleyRules engine starts at about $15,000.
HaleyAuthority and HaleyRules are trademarks of Haley The Lagan Human Services Suite is a trademark of Lagan. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.
Michelle Allard McMahon
Parker Communications (U.S. contact)
978-929-9515
mmcmahon@parkercomms.com
For Lagan US:
Troy D. Gravitt
Strategic Communications Group
301-408-4500
tgravitt@gotostrategic.com
For Lagan Europe:
Kathy Freeman / Celia Dixon
The itpr Partnership
+44 (0) 1932 578800
www.itpr.co.uk